AI and KM: Meeting The Knowledge Requirements Of Employees
Gone will be the days where CEO’s lament, “If only we knew what we know”. Studies have shown that knowledge seeking behaviour consumes almost 20 – 30 % time of an employee. Since knowledge seeking is mostly done by knowledge workers, who are highly paid, cutting down this time and productive usage of their time makes lot of sense. Fortunately AI can offer tools for this. AI driven tools will not only help us know what we know, but apply the same.